Non-Emergency Medical Transportation Guides
Use these guides to understand transportation options, prepare for a ride and know what to ask independent providers.
- How Non-Emergency Medical Transportation Works — A practical explanation of NEMT, who uses it, how trips are arranged, and what riders should confirm before scheduling.
- Medicaid and Non-Emergency Medical Transportation — Understand how Medicaid transportation commonly works and what information riders should verify with their plan or transportation provider.
- Medicare Transportation: What to Know — A plain-language guide to Medicare transportation, Medicare Advantage transportation benefits and the difference from Medicaid NEMT.
- Wheelchair Transportation Guide — How to compare wheelchair-accessible NEMT providers and prepare for a medical transportation trip.
- Dialysis Transportation Guide — How to plan recurring transportation to dialysis and reduce missed or delayed trips.
- Hospital Discharge Transportation — What families and care teams should consider when arranging non-emergency transportation after a hospital discharge.
- How to Choose a Non-Emergency Medical Transportation Provider — Questions to ask when comparing NEMT providers for yourself, a family member or a patient.
- Private-Pay Medical Transportation — When private-pay NEMT may be useful and what to ask before paying for a ride.
- Recurring Medical Transportation — A guide to organizing repeat rides for dialysis, therapy, rehabilitation and other ongoing care.
- NEMT Ride Scheduling Checklist — A simple checklist of information to have ready before contacting a medical transportation provider.